Shipping & Returns

MIORLUNE / PRIVATE ART HOUSE

From our art house to your home, every detail of the journey is considered.

Complimentary Delivery, Across the Emirates

We offer complimentary doorstep delivery across all seven Emirates, on every canvas size and without a minimum order. Standard UAE shipping: AED 0.00.

Made Especially for You

Every artwork is made to order, carefully printed and prepared in your chosen size and frame. Our estimated delivery timeframe is 5–10 business days from order acceptance, including production and shipping. Timings are estimates and may vary with artwork dimensions, production schedules and courier conditions.

When your artwork is dispatched, you'll receive tracking information when available.

The MIORLUNE Care Promise

We want every piece to arrive beautifully. If your artwork arrives damaged, defective or incorrect, please contact us as soon as possible, preferably within 30 days of delivery, with your order number and photographs of the artwork, damage, inner protective packaging and barcode label (if available). Please keep the original packaging until we review your claim.

Verified issues will be resolved through an appropriate replacement at no additional charge or a refund, depending on the circumstances.

Made to Order, Considered with Care

Because each piece is created specifically for your selection, change-of-mind returns and size changes are generally not available after production starts. Your statutory rights for defective, damaged or incorrect goods remain unaffected.

If you have any questions about delivery, damage claims or returns, please contact the house and include your order number.